FAQs
Frequently asked questions
Prices, licences, GST, system requirements, support and more. For step-by-step help, see the Knowledge Center.
Billing software creates your GST bills, keeps your stock and posts your accounts as you sell and buy. With KeyPrime you choose bill layouts that suit your business, send bills on WhatsApp, and watch your sales, collections and stock on the dashboard.
KeyPrime comes in editions and plans for a single shop up to multi-branch businesses. Prices range from ₹10,000 to ₹2.5 lakh, depending on the edition, the number of computers and the services you choose. Ask us for a quote.
The full licence is valid for one year and includes free support. After the first year, an annual maintenance contract (AMC) keeps your support, updates and renewals going.
Medical stores, pharma and FMCG distributors, supermarkets and general stores, garment, electrical, hardware, electronics and mobile shops, automobile spares, jewellery shops, service businesses and small manufacturers. See Industries.
Yes. KeyPrime supports GSTIN, HSN and SAC codes, CGST, SGST and IGST, and prepares GSTR-1 and other GST reports in the government format, including the GSTR-1 JSON for the GST portal.
A 2 GHz or faster processor, 4 GB RAM and 1 GB of free disk space, with Windows 7 SP1, 8, 8.1, 10 or 11 (32 or 64-bit). KeyPrime works on one PC or several on a local network.
Yes. We import your products, parties, opening stock and balances from your old software or Excel, and KeyPrime can send ledgers and vouchers to Tally in one click.
Yes. KeyPrime 360 shows the owner sales, stock, outstanding and alerts on the phone, and lets you take orders on the move.
Yes. Bills, payment reminders, delivery-ready messages and birthday wishes go to customers on WhatsApp and e-mail.
Your data stays in Microsoft SQL Server on your own computer or server. KeyPrime has user rights, a transaction password, an audit trail, auto-save after power cuts, and backups on closing, to two places and optionally to the cloud.
On phone, WhatsApp and remote desktop, where our engineers connect to your computer and fix the problem with you. You can also raise a ticket, and the Knowledge Center answers most questions.
Yes. We train owners and staff at your shop or online, hold workshops for partners, and publish free video lessons in English, Hindi, Marathi and Gujarati in the Knowledge Center.
See the partner programme and apply there; our partner team calls you back.
Call or WhatsApp +91 96194 55753, or write to support@keyprime.in. Our team gives you a ticket number and helps you as soon as possible.